Welcome! Thank you for accessing our site.
By using this site, you agree to be bound by these Terms and Conditions. This provides a marketing online platform where Firefly Electric and Lighting Corporation (FELCO) offers products and relevant services through FELCO Store.
We may modify the terms and conditions from time to time, as necessary. Please check back periodically to review the changes.
This FELCO Store allows you to directly purchase a variety of products from FELCO where you can shop conveniently and hassle-free.
The services or features made available to you on this site, requires you to register an account.
Registering an account means you agree to provide information about yourself that is true, accurate, current, and complete in all aspects.
You must also keep your information up-to-date through the account settings option of FELCO Store.
PRIVACY AND PERSONAL DATA PROTECTION
All orders are subject to acceptance by FELCO.
You will be responsible for reviewing your order before submitting it on the site.
Please note that items in your shopping basket/cart that are not yet check-out are not reserved and may be purchased by other customers. On the other hand, if you failed to process your payment on the given period, your order will be automatically cancelled.
All prices posted on the web site are inclusive of government-imposed taxes. FELCO Store tries to advertise the most accurate and updated pricing information on the products offered. If you have placed an order for a product whose price was posted incorrectly, we will either not process or cancel your order. Should this happen, we will notify you via email. Prices may change without prior notice.
You can pay using any of our payment partners listed on the FELCO Store or use the cash on delivery (COD) as a payment method.
Estimated arrival of deliveries are used as a guide only, FELCO will try its best to meet these estimates but cannot fully guarantee that such estimates will be met. Delivery times are subject to delays due to unforeseen events or force majeure.
COMPLAINTS AND RETURNS
For complaints, please contact email@example.com.
Products ordered through the site may be returned for a refund or exchange depending on the item condition and no. of days from date of receiving the items. Please keep the original packaging including the waybill sticker and sales invoice to be used in claiming the product warranty. Please refer to the Warranty, Returns and Refund Policy for the complete details.
TRADEMARKS AND INTELLECTUAL PROPERTY RIGHTS
The name logo, and all related names, design marks, and slogans are the trademarks or service marks of Firefly Electric and Lighting Corporation.
THIRD PARTY LINKS
The Site may include links to other websites or resources that are not operated by FELCO. FELCO has no control over and no responsibility for the content of any site to which a link from the Site exists (unless FELCO is the provider of those linked sites). FELCO is not responsible for the content of any off-Site pages, which include, but is not limited to, advertisers of the Site. FELCO will also not be responsible for any data collection activities done by third party links in their respective websites or in their advertisement inside the Site.
Access to these external websites or resources will be at your own risk.
PRODUCT DESCRIPTIONS AND REGULATORY COMPLIANCE
FELCO aims to ensure that the product descriptions on the Site are as accurate and complete as possible. However, FELCO does not warrant that the product descriptions are error-free. Please refer to the Warranty, Returns and Refund Policy if you feel that the product offered is not as described.
INDEMNITY AND WAIVER
These terms and conditions and your use of this site shall be governed by and construed in accordance with Philippine laws.