FELCO Store, operated by Firefly Electric and Lighting Corporation, has become a trusted name in electrical and lighting solutions—and beyond. Our growth is rooted in consistent service and meaningful partnerships. Through our homegrown brands—FIREFLY, ROYU Electrical, EcoLum, and Herks—we champion quality and accessibility for Filipino spaces. Over the years, we’ve expanded our portfolio by bridging global expertise with local needs, partnering with international leaders like Chint, ABB, and DCK to deliver innovative, reliable solutions for every home and business.

Ordering from FELCO Store is as easy as the following steps:

1. Browse and choose your desired lighting and electrical product
2. Click “Add to Cart”
3. Checkout
4. Choose your preferred delivery partner
5. Choose your payment options

We will deliver your orders in the following working days: 

• 3-5 working days within Metro Manila. 
• 5-7 working days within Luzon
• 7-9 working days within Visayas, Mindanao & Island provinces

MINIMUM PURCHASE REQUIREMENT

There is no minimum purchase requirement.

 

BULK ORDERS

Stock availability and delivery lead time may vary. For more information call us at 8-789-1015. 

 

ORDER STATUS

We will send you an order confirmation through email once your order has been received.

Order status will be updated to "fulfilled" once your order has been picked up by the delivery service.

 

ORDER GUARANTEE

We will try our best to ensure your order is served in full but in the event that one of the items ordered is unavailable, we will remove it from your total bill and deliver the rest of your orders. 

Please see the refund process on this link for further details.

 

CHANGES IN THE ORDERS

Orders that have been confirmed cannot be modified or canceled except if the item ordered is out of stock.

We deliver to the following areas:

• Metro Manila
• Rizal
• North Luzon (up to Cagayan)
• South Luzon (up to Masbate) 
• Visayas (up to Tacloban)
• Mindanao (up to Zamboanga del Sur)

For now,  order delivery up to 50 kilograms and/ or 100cm in dimension in Luzon, Visayas and Mindanao.

Shipping fee depends on the rate of your delivery partner. Computation is based on either weight or distance.

Choose from the following payment options:

1. CASH ON DELIVERY 
2. CREDIT CARD, MAYA WALLET via MAYA
3. GCASH, ONLINE BANKING, OVER THE COUNTER via DRAGONPAY

We will be sending an advisory as we include additional modes of payment in the coming months. 

Creating an account is not required when making a purchase in FELCO Store. To be updated on the latest products and promo offers, we encourage you to subscribe to our online newsletter.   

 

EMAIL VERIFICATION

When you sign up online, we will send you an email to verify your account to ensure we will be able to contact you.

 

ACCOUNT DELETION

Should you wish to delete your account, please send an email request to info@fireflyelectric.com with the following details:

Name:

Email Address:

Reason for Deletion:

Deletion of account will be processed 10-15 working days upon verification of the submitted information.

FELCO Store is open 24/7. However, orders received beyond 4pm will be processed on the next working day.

 

*Note: Processing of orders is every Mondays to Fridays only, except holidays.

 

FELCO Store CUSTOMER SERVICE: 

If you have any queries, you may engage with our Customer Service through the following:

Landline: 8-789-1015

Email: info@fireflyelectric.com

PRODUCTS

AUTHENTIC ITEM CLAIMS

All products being sold by the FELCO Store are authentic, safe and reliable. 

FELCO Store carries the following brands:

Lighting & Home Appliances:

Firefly 

Ecolum

 

Electrical:

ROYU

Chint

 
Cooling Appliances:

Firefly 


Power Tools:

DCK

Hardware & Tools

Herks

RETURN & EXCHANGE

A no return, no exchange policy will apply except for damaged items. For detailed information, please refer to the Return and Warranty Terms. 

Returns due to change of mind and customer mishandling will not be allowed.